Sibley Law & Associates, PLLC
JOB POSTING
Intake / Community Outreach Coordinator
Position Overview:
We are seeking an enthusiastic, organized, and compassionate professional to serve as our Intake Coordinator / Community Outreach Coordinator. You will be the first point of contact for prospective clients and an ambassador for the firm in the community. Your role is to create an exceptional first impression while helping grow the firm through outstanding client service and community engagement.
This position is ideal for someone who enjoys meeting new people, building relationships, delivering exceptional customer service, and representing a professional law firm in the community.
If you are energetic, personable, detail-oriented, and thrive in a fast-paced environment, we’d love to hear from you. NOTE: This position is ideal for a parent with school-age children who want to get their children off to school and be available for after-school pick-up.
- Location: Rockledge, Florida (In Office)
- Position: Part-Time | 20 Hours Per Week
- Schedule: 4 Days Per Week | 9:00 a.m. – 2:00 p.m.
Help Families Protect What Matters Most
Key Responsibilities:
Client Intake & Client Experience
- Answer incoming telephone calls professionally and warmly.
- Respond promptly to website, email, and social media inquiries.
- Conduct initial intake interviews with prospective clients.
- Schedule consultations and educational seminars.
- Send and monitor completion of client intake forms.
- Maintain accurate client information in the firm’s CRM.
- Follow up with prospective clients to encourage scheduling.
- Ensure every prospective client receives an outstanding first impression.
Community Outreach & Marketing
- Coordinate estate planning seminars and educational workshops.
- Develop relationships with referral partners and community organizations.
- Visit local businesses, chambers, churches, and networking groups to promote the firm’s services and events.
- Assist with client appreciation events and community outreach initiatives.
- Track referral sources and marketing results.
- Help maintain the firm’s outreach calendar.
Administrative Support
- Assist with marketing campaigns.
- Prepare seminar materials and client packets.
- Maintain outreach databases and contact lists.
- Support attorneys and staff with administrative projects.
- Perform other related duties as assigned.
Qualifications & Skills:
Preferred
- Customer service experience
- Reception or client intake experience
- Sales, networking, or community outreach experience
- Event coordination experience
- CRM experience
- Law office or professional office experience (preferred but not required)
Required
- Excellent written and verbal communication skills with a client first approach.
- Exceptional organizational skills and strong attention to detail
- Ability to multitask and manage multiple client interactions, deadlines, and projects efficiently
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong interpersonal skills with the ability to communicate clearly and compassionately
- Demonstrated ability to maintain confidentiality and professionalism at all times
Compensation & Benefits
- Salary based on experience
- Performance-based bonuses available
- Paid time off and holidays
- Opportunities for growth within the firm
Why Join Us?
At Sibley Law, we believe estate planning is about more than legal documents—it is about protecting families, preserving legacies, and providing peace of mind.
Our team values:
- Integrity
- Compassion
- Professional Excellence
- Continuous Learning
- Teamwork
- Community Engagement
We are committed to creating a supportive workplace where every team member is respected, encouraged to grow, and empowered to make a meaningful difference in the lives of our clients.
How to Apply
Please submit:
- Resume
- Brief cover letter explaining why you would be a great fit for this position
- List of three (3) professional references
Email: office@sibleylawpa.com
Subject Line: Intake Coordinator / Community Outreach Coordinator Application
